Organisation Training

The Resilient Organisation Programme

Research has shown resilient organisations are able to consistently achieve outstanding results over time in spite of turbulent business cycles and stiff competition. The resilient organisation is able to achieve a high level of sustained performance because it makes each person a contributing partner in the business. Resilient organisations lead and manage their employees very differently from traditional organisations. The Resilient Organisation Programme was developed to replicate the successes of such high performing organisations through training programmes that work. The programme has eight main elements that can be tailored to the specific needs of each organisation.

Organisations in the U.S. that have used the programme include:

Amoco, AT&T, BASF, Coach, Colgate, Corning, Cox Communications, Exxon Mobil, Ford, Goodwill, Hallmark Cards, IBM, Merck, P&G, U.S. Postal Service, U.S. Forestry Service, Valero, Valley Foods.

Organisation Development

Group Development
Group Development

Principles of Resilient PerformanceDeveloping a Resilient StrategyOrganisational Transformation

How to achieve outstanding results in your business

It is becoming more and more difficult for organisations to survive in today’s world: 40% of all new businesses fail by the end of the first year, only 12% survive five years, and 2-3% survive 10 years. Unfortunately, most of the responses to the challenges companies face today are ineffective. They attack symptoms while leaving intact the roost causes or organisational ineffectiveness. Now, by participating in this programme, you can learn the principles and methodologies that will enable you to achieve outstanding and sustainable results within your organisation.

Laying the foundation for tomorrow’s success while competing to win today.

Most organisations face stiff challenges in today’s marketplace. Changing demographics, new technologies, aggressive competition and sophisticated consumers demand that organisations either change the way they do business or face extinction.

Too many organisations respond to these challenges by trying to do what they have done in the past. Those that thrive welcome change and renew themselves by aligning with current and future realities.

Strategy is defined as the way an organisation meets the challenges and opportunities presented by its environment. It consists of a set of conscious choices about how it will deliver value to its customers and distinguish itself from its competitions.

All organisations are designed to get the results they get.

By attending the programme, you will learn a model that reduces the vast complexity of your organisation to the seven key elements that account for its success.

These seven elements will enable you to diagnose how your organisation is currently functioning and to know where and how to make improvements.

Team Development

Team Development
Team Development


Employee EngagementBuilding Resilient Teams

The Importance of Employee Engagement

Go beyond catchy slogans and shallow efforts to keep employees on target. True employee engagement requires a comprehensive and strategic approach that creates positive, lasting results when implemented effectively. Employee Engagement encourages productive and dedicated team members to have a vested interest in the company. Managers are motivated by positive results and a bottom line that benefits from increased employee retention and efficient operations. Simply stated, Employee Engagement is vital to building a successful organisation.

The Employee Engagement programme helps leaders gain an understanding of the concepts and skills necessary to empower the people in their organisations. Employee Engagement can give your team the ability to make a real and lasting impact on every aspect of your business, ensuring better communication, committed employees and organisational success.

Create an organisation in which people’s hearts are in their work.

Few would argue that people are an organisation’s most valuable asset. Do you want better quality, faster response time, higher productivity, greater sensitivity to customers, and improved profitability? People make this happen.

Unfortunately, many people are motivated by compliance. Their hearts are not in their work. They get by, do the minimum required and watch the clock. Their organisation reaps mediocrity.

Other people are motivated by commitment. The care about the work they do, know that they are valued by their organisation and can make significant contribution to its success. Their organisation reaps vitality and excellence.

Resilient teams are more than a group of people working together to accomplish a common task. They share a common vision and purpose that inspire their performance. They feel accountable for their work. The solve problems, make decisions and act like full partners in the business.

When you attend this programme, you will learn, from foremost experts in the field, how to create a team environment that results in outstanding performance.

Individual Development

Individual Development
Individual Development



Team SkillsResilient LeadershipEmotional IntelligenceSALES PERSUASION

Have Fun While Learning to Work Together

We all depend on each other. Everything we accomplish within and organisation is through the efforts of people working together.

The premise of this programme is that organisations are healthier and more productive when their relationships are strong and people understand how to work together.

In a highly interactive environment, team members have fun while learning principles, making decisions and maintaining a positive social environment.

Bringing out the best in you so you can bring out the best in others

Leadership is a rich and meaningful word. It stirs up a sense of idealism, excitement, hope and courage. It is a word that inspires us to be our best, a word that we associate with those who have made the greatest difference in our lives. In short, leadership is a significant part of the answer to whatever challenges our organisations may face.

This programme will teach you how to be an outstanding leader within your organisation. The principles and practices you learn in this programme are based upon observation and research from the foremost authorities in the field of leadership.

Mastery is the ascendancy or victory in struggle or competition.

Masters are the victors of life, those who step up to the challenges and opportunities of life with the courage, determination and wisdom to win private and public victories.

Mastery does not happen by accident. It is a process that occurs as we interact effectively with the events and circumstances of our lives. Each moment of our lives provides and opportunity to practice mastery by expanding our visions, awakening the faculties of our minds and hearts, and assuming full responsibility for living, growing and contributing.

People who attend this programme will learn a set of principles that will change the way they view their lives as well as their performance on the job. They will grow in self-understanding, confidence, personal effectiveness and their ability to handle the challenges/opportunities of the workplace. Such a personal transformation forms the foundation of organisational transformation.

The True Power of Persuasion.

Persuasion is the single most important business and personal skill. Without the skill of persuasion, leaders would be unable to lead, sales people would be unable to sell. Persuasion is the key to success in every facet of life. Most people do not understand the key elements of persuasion and fewer still apply the process well. Studies show that most people use a process that researchers label a "sure fire way to fail" at persuasion. Current neurological brain research shows how the mind reacts to logic and emotion.

By integrating age-old knowledge with modern science we can help people make quick, non-analytical decisions using their own built-in short cuts to decisions. This programme will help you further understand what persuasion is, how the persuasion process works, and why it is scientifically proven to be an effective sales tool.

The goal for any persuasion encounter is to get agreement, to generate action you seek. I selling, the goals is to close the sale. The importance of putting closure on the sales persuasion process is simple. No close, no sale. No sale, no customer.

This course presents the elements of the seven Powers of Persuasion, shows how to activate each Power, how to apply individual Powers and Power combinations. We provide a process for determining which Powers will be most easily activated in each persuasion encounter.